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FAQS

Frequently Ask Questions

Do you offer COD? YES!

  • Metro Manila (2-4 Business Days) COD
  • Provinces (3-10 Business Days) COD

Refund and Replacements? YES! 

  • All of our items is in one week warranty and we will give full refund if the item you receive is in bad condition/defective etc. Take note that we carefully check all items before we send it to you so please be honest with your claims.
  • In case you ordered a wrong color, size or variant, the customer shall cover the shipping fee back and forth, this means you have to send the items to our warehouse first before we can send the replacement. You will also shoulder the corresponding fees on this 2 way transaction.
  • After one week of receiving the item, we cannot anymore issue a refund.
  • We also do not issue refund and replacement for consumable products once the item has been opened, please bear with us thank you.

Do you have anymore questions? Then drop a question and we will answer in 24-48 hours!